The Evolution of Technology in Artificial Intelligence and Its Impact on Project Management
摘要
The rapid advancement of Artificial Intelligence (AI) has the potential for an immense impact on Project Management (PM), given the ability to automate, assist, and predict project outcomes in an increasingly generalizable and accurate fashion. The public discussion, however, is mainly concerned with the possible applications of AI, such as ChatGPT in PM, and its detrimental effects on employment without a solid knowledge of technological evolution. Based on a systematic literature review, our research explored the development of AI technology over the past few years and any trends, investigated the state of application of AI in PM, and developed propositions for future developments based on this. The results of our research indicate an accelerated development of machine learning (ML) technologies towards deep learning (DL), natural language processing (NLP), and computer vision (CV) with multiple potential applications in PM. Surprisingly, the literature shows that most examples of AI applications in PM occur in the conventional construction industry. In general, the application of AI in PM is still in its infancy. Based on the research results, we show the potentials and application areas of AI in PM, which can be utilized as a basis for future research and practical application.