Workload Management

In this chapter we describe much of the research literature focusing on workload management programs that organizations institutionalize to achieve higher levels of employee work-life balance. We also discuss how workload management programs are customarily implemented. We then discuss program implementation through four objectives, namely reducing workload and time pressure, providing mutual help, working smarter, and minimizing work demand during off-work time. We then describe conditions under which workload management programs are more effective: personal, organizational, and environmental moderators.