Drivers for Sustainable Digital Transformation in Public and Private Organizations

Digitization, digitalization and digital transformation (DT) are important for public organizations and private organizations. Despite their importance, these steps are approached differently in organizations. Public organizations emphasize the importance of digital transformation, while public organizations make efforts to align themselves with citizens’ demands from a digitalization perspective. So far, no study has presented (1) to what extent this transformation is underway and (2) what are the determining factors with particular emphasis on Romanian cases. This research was carried out in two directions: research carried out for public organizations and research carried out for private organizations. The research is completed with comparative assessments of digitization and digital transformation in public and private organizations. The results show that public organizations are intensively involved in the digital transformation, while public organizations try to find solutions to the various barriers and are at an average level of digitalization. The research concludes with future research directions and research limitations.