Model of Talent Management and Organization Performance at Bank Simpanan Nasional Malaysia

Using a talent management model and organizational performance in the banking industry, this study explores talent management and organizational performance. The research framework was defined, and two hypotheses were posited and tested. A survey design and cross-sectional data collection were used in this study based on feedback of 300 management staff of Bank Simpanan Nasional (BSN) in Malaysia, including Sabah and Sarawak. Interestingly, the structured questionnaire was analyzed using statistical analysis and the results showed that talent management is an important factor in organizational performance. The score for the results is excellent which is above 0.8, 0.70 is acceptable, and 0.60 is normal. This score refers to the achievement of analysis from the data obtained. In conclusion, the study provides a framework to allow industry practitioners to gain in-depth knowledge about talent management models and performance, especially for the banking sector.