Fundamentals of Six Sigma: Meanings of Waste, Value, and Key Performance Indicators

Waste is one of the biggest outcomes of consumption in today’s world. Given that the type of waste and what can be considered as waste is driven by the customer’s opinion and additional standards that are required for production of goods and services, the main aim of Six Sigma methodology is increasing customer satisfaction while making sure that the improvements made are sustainable for the designed six sigma solution to not return to its pre-improvement stages. In this section we will cover the fundamentals of Six Sigma that includes important definitions such as waste, the meaning of value, and key performance indicators.