The Future: Directions E-Commerce Is Heading

The final chapter of the book provides a comprehensive overview of the future of e-commerce by discussing extended interviews with experts from various fields. The experts gave their opinions on the aspects discussed in the first seven chapters, i.e., the impact of e-commerce on economies, innovations in logistics and payments, the use of virtual and Augmented Reality in e-commerce, social commerce, and applications of artificial intelligence in e-commerce. The second part of the final chapter provides a forward-looking look at customer ordering methods, delivery technologies and payment methods, outlining a roadmap for the future of e-commerce.