Sales and Research

In this chapter, we explain intelligent business applications in the sales and research line of business (LoB) and how customers can benefit from this functionality. We provide a brief overview of the use case requirements, the business processes involved, and how they’re addressed. The sales LoB is huge, with a lot of potential to automate and fine-tune the processes. The focus of the chapter is on conversion of sales quotations to sales orders, predicting sales forecasts, forecasting delivery delay, project cost forecasting, and digital content processing. For these use cases, the concepts and frameworks explained in this elaboration were applied, which proves the real-world feasibility of those new inventions.