Emotional Intelligence as a Determining Factor of the Personnel Motivation System

The article reveals the essence of emotional intelligence (EQ), and characterizes its main components. Emotional intelligence includes self-awareness; self-regulation as the ability to manage one’s emotions and impulses; motivation; empathy and social skills. The history of the development of the concept of emotional intelligence is analyzed. Today, emotional intelligence comes to the first plan. One reason is that it cannot be given by artificial intelligence. After all, no one can replace management decisions that are related to a specific organization. Attention is focused on internal motivation, as a key component of emotional intelligence. People with high emotional intelligence (EQ) are more inclined to achieve goals for their own sake. Instead of looking for external stimulation, they want to do something because they think it is possible and worth doing. The ability to understand and manage one’s own emotions, as well as to understand the emotions of other people, is an important social skill, and its main feature is the ability to control one’s emotions and convey what needs to be seen by everyone around. People, who have emotional intelligence, find contact with people faster and get pleasure from communication. The need to develop emotional intelligence is due to the fact that a specialist must have a well-developed ability to reflect as a result of the ability to understand one’s own emotions and the emotions of others, which makes it possible to objectively evaluate oneself and others in the process of professional activity, identify intrapersonal and interpersonal contradictions, seek ways to eliminate them, build concepts of professional development and strategies for its implementation. Emotional intelligence is a powerful tool for forming harmonious relationships with others. These two factors significantly increase the chances of success in work and personal life.