Data-Driven Management of Medicine Provision in a Health Care Facility

Various technological solutions are becoming increasingly common in healthcare, developing in the form of “smart” healthcare solutions, robots and various support systems. An extremely important aspect in the work of healthcare facilities is to address the problem of medicine supply. The challenge lies in fully managing (planning, recording, monitoring and controlling) medicines from the point of order to the point of delivery through all organisational and hierarchical levels of hospital management to the patient. For healthcare organisations, sustainability-focused management implies the application of approaches to the organisation and management of activities that will ensure the medical and economic efficiency of health systems. In particular, this requires the development of approaches to the organisation and management of the key processes of a healthcare organisation: patient flow management, data management, resource management (staff, bed stock, equipment, medicines), etc. The study examined various issues in the provision of medicines: regulatory framework, development of smart hospitals, IT company offerings and examination of other research materials. Aspects of medicines management such as personalised recording, planning and procurement of medicines, and IT support requirements were examined. The aim of the study was to produce a medicines management process model, covering all levels of hospital supply. To achieve this, an architectural approach and modelling were applied. As a result, a business process model linked to information systems has been created, on the basis of which the complete medicines management cycle can be created. Of no small importance is the ability to use machine learning to create dashboards, with which the model is able to demonstrate in practice the state of the hospital in terms of medication provision.