Hospital Performance Monitoring: Data-Driven Approach

The chapter outlines the issues of improving the management system of a high-tech medical organization, taking into account the digitalization trends in all areas of the economy and a patient-centered approach in healthcare. The purpose of the study is to form a management system for a high-tech medical organization (HMO) based on a data-driven approach that provides the implementation of technologies for collecting, processing and analyzing data to monitor the KPI values of the organization and evaluate the effectiveness of the hospital. As a monitoring tool, it is proposed to use an intelligent data analysis platform. As a result, an approach to the management system of a digital organization is proposed through the evaluation of the key performance indicators (KPI) values and the evaluation of the implementation of an intelligent data analysis platform. The study also paid attention to the issue of modeling the IT architecture of a high-tech medical organization based on an intelligent data analysis platform.