RQCM: Risk Qualitative Criticality Matrix. Case Study: Ophthalmic Lens Production Systems in Costa Rica

The use of prioritization analysis techniques allows identifying the level of criticality of physical assets and helps to manage resources: human, economic and technological in a more efficient way. In other words, the process of criticality analysis helps to determine the importance and consequences of the failures of productive equipment in the operational context in which they perform. This article explains the basic theoretical aspects of the equipment prioritization analysis process based on risk matrices (failure frequency and consequences); and the development of the model named Risk Qualitative Criticality Matrix (RQCM). Finally, are presented and analysed the results of a case of application of the RQCM in the sector of ophthalmic lenses (new factory built in Costa Rica – PRATS Laboratory).