The Implementation of the Quality Approach in Medical Biology Laboratories

A medical biology laboratory’s quality approach is a never-ending procedure designed to guarantee the standard of the services provided to clients. Setting up a quality management system that incorporates all of the laboratory’s operations is crucial to achieving this. This covers both the application of continuous improvement and the use of quality tools like process mapping, scorecards, and internal audits. The dedication of everyone working in the laboratory, from management to laboratory technicians, medical biologists, and administrative personnel, is essential to the success of the quality approach. Knowing that, it is crucial to build a good quality strategy in order to put into practice a quality management system and dedicate yourself to a continuous improvement approach to managing the laboratory. This strategy is based on the managers’ commitment and the participation of all laboratory actors in the definition of activities, with the goal of improving all the components that do not meet the quality goals. In this article, we focus on a reference standard that outlines the standards for proficiency and excellence in a medical laboratory. It summarizes the key factors that should be considered throughout a medical analysis laboratory’s certification procedure.