Exploiting AI's Potential in Knowledge Management

With the development of information technology and artificial intelligence in the twenty-first century, knowledge management appears to be more complex and advanced. Artificial intelligence (AI) has a significant role in knowledge management, as it can help organizations capture, store, retrieve, and analyze large volumes of data and knowledge. Several researchers have for years examined and talked about artificial intelligence in knowledge management, the role of artificial intelligence (AI) in knowledge management (KM) techniques is examined in this systematic review. The review attempts to evaluate the most recent research and provide a comprehensive understanding of the uses, advantages, and difficulties of AI in knowledge management, this article analyzes studies throughout the course of the last 6 years, from 2017 to 2022. Moreover, this review sheds light on the challenges and limitations associated with the utilization of AI technologies in Knowledge Management, as well as identifies potential areas for future study and enhancements in this field and future study areas and enhancements.