TICCAD: A Resource for Higher Education During and After Sars-CoV2

The purpose of this research is to generate knowledge about the teaching-learning process that is currently carried out inside and outside the classroom through the use of TICCAD, in the educational sector as media and digital tools for information and communication, responding to the way in which the school community; teachers and students adapted to the new normality due to the SARS-CoV-2 pandemic in Mexico (period March 2020 to January 2022). Information, Communication, Knowledge, and Digital Learning Technologies, also known as TICCAD, are fundamental tools used mainly to strengthen the work of teachers in digital skills issues. Currently, the process of evolution that has occurred in the education sector has made it possible to analyze and detect the benefits and areas of opportunity that need to be considered for the development of the contents of the study plans and programs established by the Ministry of Public Education (SEP) [21] and thus ensure a learning environment inside and outside the classroom because they have become invaluable allies.