Estimating the Correlation Between Factors Affecting the Safety of Passengers at the Tram Stop

The article presents research on factors that influence the safety of tram passengers at the tram stop. The authors, based on the literature review, analyse the causes of adversity events. Based on them, the authors selected factors influencing passenger safety at tram stops. The selected factors were analysed with the DEMATEL (Decision Making Trial and Evaluation Laboratory) method. Analysis allows one to find and analyse cause-and-effect relationships between factors. The factors under investigation were: (1) passenger behaviour, (2) behaviour of other road users, (3) equipment standards and parameters of stops, (4) type of stop, including: separation from other traffic zones, (5) mutual visibility of traffic participants, (6) number of passengers and volume of passenger exchange, (7) atmospheric conditions, including daylight, (8) the presence of service points.