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Smart Tourism Embraces Blockchain

  • Aristea Kontogianni,
  • Efthimios Alepis,
  • Maria Virvou,
  • Constantinos Patsakis

摘要

Blockchain, also known as Distributed Ledger Technology (DLT), has garnered significant interest from scholars and professionals in various industries. Given this circumstance, our primary objective was to make a scholarly contribution by conducting a comprehensive analysis of the current state of blockchain technology in the smart tourism business between the years 2018 and 2022. In the course of this research endeavour, a comprehensive collection of relevant papers pertaining to the specified subject matter and temporal scope was systematically identified, classified, and thoroughly analysed. Consequently, we have successfully discerned and expounded upon the primary areas of research relevant to the application of blockchain technology within the domain of smart tourism. This analysis encompasses a comprehensive examination of the benefits and uses that blockchain assumes within each of these sectors. Concurrently, we propose a context-aware mobile app architecture that utilises AI and blockchain to develop a hybrid cyber smart tourist application, with the aim of studying how the technologies discussed and presented in this study could be integrated to usher in a new era of smart tourism apps.