Building Resilience: Pillars of Workforce Agility at Organizational and Individual Levels in SMEs

This chapter explores the concept of building resilience through workforce agility within SMEs, focusing on both the organizational and individual levels. It discusses the individual pillars of agility, including proactivity, flexibility and adaptability, resilience, learning agility, collaborative mindset, competence, self-motivation, and self-management. At the organizational level, the chapter examines the importance of agile leadership and organizational learning, existence of strategic agility principles and insurance of autonomy and empowerment, flexibility encouragement, technological competence enablement, and prioritization of employees’ engagement and well-being. The chapter acknowledges the challenges faced by SMEs but emphasizes the long-term benefits of investing in workforce agility. The chapter aims to equip SMEs with the knowledge necessary to build a resilient and agile workforce that can succeed in an uncertain business landscape.