BPR/ISP the Effective Way for Digital Transformation in Higher Education Institutions

Higher Education Institutions (HEIs) worldwide are navigating an era of profound change known as digital transformation. This paradigm shift is disrupting traditional methods and practices across all facets of university operations. In the context of this transformative landscape, Vietnamese Higher Education Institutions find themselves at a crossroads, grappling with the challenge of selecting and executing effective strategies for digital transformation. Business Process Reengineering (BPR) and Information Strategy Planning (ISP), a powerful methodology that tightly integrates process management and information systems, has emerged as a proven solution for organizations seeking to reinvent their activities in response to the digital era. This paper examines the relevance of BPR/ISP, focusing on its appropriateness for driving organizational change, particularly within the realm of Higher Education. Additionally, this article showcases real-world case studies that vividly illustrate the successful application of BPR/ISP in the dynamic environment of university settings.