Don’t Believe the Hype

This chapter introduces the key aims of the book. The author aims to demystify AI and explain its practical applications in business without delving into the technical details. The author introduces an AI Framework, breaking down AI into nine core capabilities: Image Recognition, Speech Recognition, Natural Language Processing (NLP), Clustering, Natural Language Understanding (NLU), Optimisation, Prediction, Generation, and Understanding. The author also explains the basics of Machine Learning, including supervised and unsupervised learning. The book focuses on how AI can augment human work rather than replace it. The author’s professional background is in management consulting, and he sees his role as a translator between technologists and business leaders. The book aims to help business leaders understand the capabilities of AI and how it can be applied to make their businesses more competitive, innovative, and future-proofed.