The Role of Industry 4.0 Technologies in Enabling Knowledge Management Practices: United Arab Emirates Perspective

The purpose of this study is to discuss the role of Industry 4 (I4) technologies in Knowledge Management (KM). Industry 4 has the ability to enhance business processes and industrial operations. This study recognizes and discusses the opportunities for enterprises using I4 technology. Data was gathered from peer-reviewed academic publications found in databases like Scopus and Google Scholar. Moreover, the study highlights the roles of artificial intelligence, internet of things, cloud computing, and blockchain technology in KM. These technologies have the potential to enhance KM activities such as data collection and gathering, storage, knowledge exchange, and application. Third, this paper presents an overview of KMin the UAE and the potential use of industry 4 technology in this area. Future research should concentrate on different implementation issues and techniques to overcoming them. Evaluating case studies of Industry 4 technology can assist us in better understanding the problems.