The Critical Factors Affecting the Feasibility of the Construction and Operation of a Co-location Datacenter in Kuwait

This study explores the critical factors affecting the construction and operation of the co-location data center in the Kuwaiti market. The study adopted the union model to collect and process data. The current research used a qualitative method, constructivism philosophy paradigm, inductive approach, and exploratory research type. Semi-structured interviews were used to collect and process data from nine research experts using purposeful sampling. The collected data were analyzed using the six thematic steps: becoming familiar with the data, generating initial codes, searching for themes, reviewing themes, defining themes, and writing up). This study reviews and discusses the thematic analysis of the data of the critical factors affecting the feasibility of establishing and operating co-location data centers in the Kuwaiti market. The results of constructing and operating a co-location data center showed two main themes, internal and external themes; under each theme, sub-themes clarify and explain the main themes—the internal theme, which includes the design of the location to ensure business continuity, operations of facilities, security, staff, and service level agreement operations, financial management, and company experience. At the same time, the external theme includes government regulations and standard certification.