The Intricacy of Water and Sanitation Management in Masvingo City, Zimbabwe

Effective water supply and sanitation management remains an uphill task in most cities in the South, especially in Zimbabwe. Using a qualitative methodology, this chapter explores the different strategies for improving the water supply and sanitation management system in Masvingo City. Data were collected from water and sanitation experts directly and indirectly involved in water and sanitation issues at city and district levels. Data analysis was carried out through thematic and content analyses. The study found that the management of water supply and sanitation in Masvingo City is increasingly threatened by institutional weaknesses, unfavourable water governance structures, and financial instability. The operational water and sanitation coordination framework in Zimbabwe is creating confusion, tensions, and overlaps in the water and sanitation sector, especially at the district level. The separation of urban and rural water and sanitation management is a weakness that sets up water and sanitation institutions for failure. The study proposes several strategies that can improve water supply and sanitation management: the amalgamation of rural and urban water supply and sanitation governance structures; the promotion of inclusivity, concerted efforts, and shared responsibility among water and sanitation stakeholders; and the promotion of ‘resident patriotism’ as a way of improving the city’s revenue base.