Citizen’s Attitude Toward the Use of Open Data in E-Governance

This chapter discusses the public management trends in South Asian countries, specifically the use of information and communication technology (ICT) to deliver information and public services to citizens in Bangladesh. Effective utilization of open data not only promotes transparency and accountability but can contribute to achieving the Sustainable Development Goals (SDGs), leading toward coping with the challenges of the post-pandemic crisis. The study is a case-oriented qualitative research strategy and follows both primary and secondary data sources. The main findings indicate that there have been drastic developments in Bangladesh in digitalizing the public sector. However, in the context of local governance, local power dynamics, resistance to change, corruption, resource constraint, lack of awareness of the service receivers about the service provisions, etc. are challenges faced in the delivery of local public services at the sub-district level.