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The Advantages and Efficiency of Using the 5S Methodology in Vehicle Repairs and Maintenance Workshops

  • Dhimitraq Sotja,
  • Enkelejda Konda,
  • Migena Zeqo

摘要

The activities of marketing new vehicles and the enterprises that service and repair them, have as their primary purpose the increase of sales and financial income. In the conditions of ever-increasing competition for these types of activities, the “quality” component of the services offered takes on a special importance. The rapid spread of these types of services in our country definitely requires that it be accompanied by new methodological approaches, in order to be successfully integrated into the modern economy of Europe. In this aspect, the vehicle service market in general considered as the relationship between the subjects “vehicle owners” and “service companies”, which is guided by the universal demand-offer relationship, has the sole purpose of maintaining the ability to work or the efficiency of vehicles during the entire life-time period of service. The purpose of this article is to promote the use of innovative management technologies of enterprises that serve the means of transport, such as the 5S System Methodology.