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Perception of Psychological Recommendations Generated by Neural Networks by Student Youth (Using ChatGPT as an Example)

  • Anna Uglova,
  • Irina Bogdanovskaya,
  • Boris Nizomutdinov

摘要

The neural network can create recommendations on any topic, including psychological themes. This raises an ethical issue: the generated text may be perceived by the user as expert advice, not being compared with other sources, but still used to make decisions. The goal of the study: assess the perception of text generated by a neural network on standard psychological topics (using ChatGPT as an example) and compare it with the perception of recommendations written by a specialist psychologist. 236 participants took part in the experiment. A quasi-experimental design with one sample was used with the introduction of two equivalent experimental interventions: cases with recommendations written by a psychologist and a neural network. At a significant level, text generated by the neural network was perceived as more attractive and inducing the desire to seek help. There is a significant positive correlation between the positive evaluation of recommendations generated by the neural network with the perception of the significance of electronic resources and the reluctance to seek advice from a real psychologist. A negative correlation was established between the readiness to seek help from a texts were generated by the neural network and the presence of experience in individual psychological counseling.