Impact of Supply Chain Quality Management Practices on the Purchasing Efficiency of Service Organizations
摘要
The efficiency and effectiveness of QMPPs in the service sector's supply chain were analyzed. One hundred Ethiopian hotel buying managers were given a test on the most important features of quality management techniques in purchasing and purchasing information system procedures. The effectiveness of purchasing information services is directly impacted by quality management approaches, and the purchasing practices of service organizations are indirectly impacted by these same techniques. The theoretical and managerial ramifications of this study have important implications for competitive service operations management and the analysis of supply chain networks.