Design Methodology for a Shared Mobility App

Nowadays, mobile applications (app) have become allies and indispensable in people’s everyday life. Problems that previously required some time to be solved are now solved with a few taps on, i.e., a smartphone screen. The work presented in this paper is part of a master’s project that consists of developing a user-centered procedure for a mobile application. Thus, this article focuses on studying a methodology for the user-centered interface design of an app, with the aim of making the process based on interaction design principles, considering usability aspects in order to favor the user’s work. Based on the perceived needs of the Polytechnic Institute of Viana do Castelo, and with the aim to develop a broader Academic Mobility as a Service (AMaaS), this project consists of studying a work methodology for the development of a prototype of an app with the aim of encouraging sustainable and healthy mobility within the academic community and campuses.