Dep-Project: Comparative Analysis of Online Solutions Aimed at Personalization and Purchasing Prostheses

This study is part of the “Dep-Project” research project, which aims to provide upper limb amputees with access to low-cost prostheses. The prostheses are 3D printed and are wearable and personalizable. In this sense, the need arose for the present study, to develop an online platform, with an intuitive interface design, which allows this type of disabled user to have easy and pleasant access to information about the prostheses and personalized them, according to their measures and personal taste. This article presents the first phase of the study, which consisted of a literature review on universal design and inclusive design; and a UX benchmarking assessment on the current main references available in the market of online platforms aimed at the personalization and purchasing of prostheses. The heuristic evaluation by Jakob Nielsen (2020) was the base methodology adopted for this study. As a result, there were identified the main requirements that an online platform must have to guarantee the inclusion of users with this type of disability.