Contradictions of Objectives During Organizational Crisis
摘要
Organizational crises managementManagement in many cases relies on ad hoc created teams to handle these unexpected events. Due to the demanded short reaction time, there is pressure on all persons involved in handling the situation. Crisis managementCrisis management team members instinctively search for the “best possible outcome” of the crisis mostly based on their professional background. Some of the individual professional goals are conflicting, and conciliation might be necessary. Ultimately, each of the apparently conflicting professional goalsConflicting professional goals points to the same organizational goal: the resilienceResilience after the crisis. Our findings are based on a survey done at some Eastern European multinational organizationsOrganizations. In the paper we not only provide arguments for multidisciplinary crisis managementCrisis management teams, but also show that crisis managers sometimes have concerns about the time-consuming reconciliation of the goals and the one-track-minded approach of some professionals.