The Relationship Between Digital Literacy and Digital Transformation in Portuguese Local Public Administration: Is There a Need for an Explanatory Model?

We cannot neglect digital literacy because it is undeniable how much technology is part of our lives. Ignoring it and the tools and services it provides us, which greatly facilitate the human experience, is simply a mistake. Recognising the importance of digital literacy, primarily due to the digital transformation in Portugal, it will be necessary to have technological skills to overcome some limitations. Information and Communication Technologies are seen in this environment as a factor that can contribute, on a large scale, to the inclusion of individuals with a digital literacy deficit, both in the Portuguese Local Public Administration and in society in general. The growth of digital transformation causes almost all jobs to need digital skills and participation in society. It takes digitally intelligent employees who know not only to use but also innovate and lead to new technologies because digital transformation may not be successful without that capacity. Thus, it is pertinent to develop, propose and validate an explanatory model that improves the relationship between digital transformation in Portuguese Local Public Administration and the digital literacy of its employees.