Microsoft’s 2016 Chatbot: What Went Wrong?

Tay was an online ChatbotChatbot that had to be pulled in 24 h because it became caustic and offensive. The issues Microsoft had with Tay drive home the problem of letting AI-based entities learn from interacting with people. In this chapter, we will explore and discuss the problems associated with Human Interaction Learning (HIL) or learning from experiencing interactions with people.