Categories of Chatbots
摘要
Over the last 60+ years, many different ChatbotsChatbot have been created for a variety of purposes. Even though each may be different, ChatbotsChatbot generally group into major categories. Here in this chapter, we will discuss the 6 categories of ChatbotsChatbot and how they are similar and the differences that exist between them. We will also introduce a new category, looking to the future of truly cognitive, AI-driven ChatbotsChatbot.