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  • Tim Baines,
  • Ali Ziaee Bigdeli,
  • Kawal Kapoor

摘要

This chapter of the book revisits key insights, lessons and principles that have emerged around how to go about embracing servitization so businesses can compete through more advanced services. In looking into the future, the authors leave readers with this advice: run your business based on outcomes. Think about the outcomes for your customers, the way you manage your business and those that supply to you and create an alignment of outcomes up and down the value chain.