Human-Centric Solutions and AI in the Smart City Context: The Industry 5.0 Perspective

The growth of new technologies is changing the industry’s operations, and, as a result, a new industrial revolution known as Industry 5.0 is on the rise. This paradigm reduced the focus on technology and assumed that the potential progress is based on the collaboration between humans and machines. The central core is based on integrating human-centered solutions, sustainability, and resilience. Besides, the rapid growth of the population and urban areas generates multiple problems in waste management, pollution, security, etc., leading to the need for intelligent solutions. Accordingly, artificial intelligence is introduced as a promising concept for the development of smart cities, thanks to the variety of technologies that can be integrated to improve citizen quality of life. This article will review the significant challenges and opportunities arising from the rise of smart cities and human-centered solutions under Industry 5.0. Furthermore, how artificial intelligence technologies can improve life, work, and interaction between citizens by applying advanced technologies such as machine learning, natural language processing, etc. A taxonomy of the main aspects of integrating these solutions will be made, and a conceptual model summarizing these solutions will be proposed.