Characterization of the Citizen Profile in the Context of the Smart Society

The Smart Society is a model of social organization that, under a participatory approach, explores the opportunities generated by emerging technologies to establish a perspective of social progress that enables citizens to contribute in two main areas: (1) the possibility of participating in the process of development and implementation of public policies and services; (2) citizens are established as the main force to address the phenomena that affect society. The aim is to transfer the potential shown by citizens to influence the social sphere, and thereby improve the mechanisms to address the challenges that limit the process of social development. Promoting this perspective of thinking requires the transformation of traditional foundations, not only on the side of governments and political leaders, business, and other stakeholders, but also on the side of citizens themselves. The purpose of this paper is to discuss the new profile that the citizen must adopt in the context of the Smart Society.