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Information User Studies Concepts, Models and Applications

  • Francisco Carlos Paletta

摘要

Introduction: the research presents an analysis of the main issues associated with the development and application of Information User Studies. Diagnosis and Methodology: the research approach was a qualitative method of information collection focused on offering subsidies for the analysis of the services offered by the library to the information user. Data Collection and Analysis: collecting data from the BRAPCI database to identify and analyze the models and applications of information user studies. Conclusion: contributes to the development of a methodology that aims to support librarians in the implementation of information user studies. From the results of the user study, it is possible to identify potential innovations focused on the development of value-added services to the user in the digital age. Abstract should summarize the contents of the paper in short terms, i.e. 150–250 words.