Inclusivity & Environment

Creating inclusive and accessible environments within cultural heritage institutions is a central focus of this chapter. The main arguments revolve around the implementation of practical strategies and tools to achieve this goal. Sensory kits are highlighted as valuable resources that provide visitors with sensory sensitivities and the necessary tools to engage with heritage spaces effectively. Social stories are presented as a structured framework that aids individuals in understanding and navigating social situations within cultural heritage contexts. The integration of sensory maps is discussed, emphasizing their role in assisting visitors with planning and navigating heritage sites by providing sensory information about the environment. Additionally, the chapter explores the design and implementation of immersive storymaps, which combine narrative elements with interactive experiences to deepen visitors’ connection to cultural heritage. Through the utilization of these innovative approaches, heritage professionals can create more inclusive and accessible environments, ultimately fostering a more engaging and meaningful experience for all visitors.