A Methodological Proposal for Risk Assessment Applied to Social Services
摘要
Our society is currently undergoing a series of unprecedented tensions which are having a significant effect on citizens. The social services system is no stranger to this reality and must deal with more complex social needs that require an exhaustive knowledge of the context in which they occur. The generation of strategies and methodologies capable of foreseeing, assessing and preventing these social risks in each territorial context is currently a fundamental part of improving the efficiency, quality and timeliness of the provision of these services. In this sense, this chapter proposes a risk measurement model, applied to the case of social services, taking the HCVRA method as a reference. Specifically, we propose an initial list of indicators (evaluated by experts) that allow us to measure the vulnerability, threats and resilience of the social services system in the face of the covid-19 pandemic in order to facilitate the strategic decision-making process to mitigate the specific social vulnerability in each territory.