Using Digital Services to Form a “Smart City” Ecosystem

The global landmarks defined by the Concept of Sustainable Development reinforce the requirements for the digital support of management processes in all areas of the modern economy. The most promising step in this process is to integrate the capabilities of various digital tools and technologies into a single ecosystem. Thanks to the use of a common concept, a single ideology and unified requirements, building ecosystems provides better conditions for progressive transformations in the sustainable system of production and consumption, compared to traditional integrated structures. In this context, the research aimed at substantiating the use of digital services in tourism to build the infrastructure of a “Smart city” is quite demanded. The article provides an overview of scientific publications related to the digital opportunities of the ecosystem and considers modern trends in the development of digital technologies in tourism. On this basis, the authors formulate the goals and objectives of the study, as well as determine a set of relevant research methods. Their application provides the necessary methodological and statistical substantiation of the results obtained, including the implementation of government initiatives in the field of a smart city, the expansion of new digital services in the tourism sector and the development of universal platforms for digital interaction. According to the results of the study, a conclusion about the need to expand the range of digital services is made. This justifies their integration into the ecosystem of “Smart city”, based on its importance for the sustainable socio-economic development of the country.