Following the outbreak of the COVID-19 pandemic, the provision of healthcare immediately changed to services which appeared unrecognisable to many professionals, let alone the patients accessing and receiving care through them. Cancer care was one such service, one which as professionals we had always prided ourselves on being patient focused. We had continually focused on developing services around their individual needs, yet we found ourselves with numerous barriers in place as we strived to deliver potentially immunocompromising treatments to people who had become socially isolated. To enable me to attempt to describe the uncertain and ever-changing world patients and their families found themselves living through, a small group of six women offered to share their personal experiences to help us as professionals gain valuable insight into how their lives were changed, almost overnight. Prior to the pandemic, the group of women were already receiving systemic anti-cancer treatment (SACT) for incurable metastatic breast cancer. Their close family members also wished to contribute by sharing their experiences and help present the ‘whole’ family picture as both cancer and the pandemic affect the wider family too.