The Effect of Cyber Resilience Role in the Relationship of Intelligent Information System on the E-Supply Chain: An Empirical Evidence from the UAE Healthcare Industry

The research was purposefully conducted to empirically assess the impact of intelligent information systems on the e-supply chain with the mediating effect of cyber resilience in the UAE healthcare sector. The research relied on empirical findings in the UAE healthcare sector. The mediating role of cyber resilience distinguishes this research, which has never been discussed in previous literature. A quantitative research technique with causal effect was used. An exploratory, descriptive and analytical design was implemented. A sample of 299 respondents from 39 hospitals in Ajman, UAE, was used for statistical regression analysis using ANOVA and SPSS. Results highlight the importance of intelligent information systems and their direct impact on the e-supply chain, and the indirect effect of cyber resilience and impact on the e-supply chain is found with a higher significance level. The statistical investigation of intelligent information systems, cyber resilience, and e-supply chains limits research for further exploration. Future research should explore these concepts qualitatively, considering the occurrence of complications as digitisation is implemented to achieve an effective e-supply chain. Maintaining a physical barrier make it easier for patients and healthcare professionals to use digital technology. It can allow people to appreciate the benefits of digital health and facilitation for the healthcare sector.