Impact of Supply Chain 4.0 on Operations Performance with the Mediating Role of Innovation Capabilities: Evidence from the UAE Computer Hardware Industry

The purpose is to investigate the impact of supply chain 4.0 on operations performance with a mediating effect of innovation capabilities. Empirical evidence was collected from the UAE computer hardware industry. The adoption of Industry 4.0, including its technological transformation’s drivers and inhibitions, is examined in terms of its effect on operations performance through model analysis. A new conceptual framework is investigated for the deployment of Industry 4.0 in supply chains, giving an empirical foundation for this relationship in the UAE computer and hardware industry. To validate the empirical evidence, a quantitative technique was used for the research containing exploratory, causal, and analytical design. A sample of 259 respondents was employed for statistical analysis using SPSS. A significant correlation with operations performance was verified for supply chain 4.0, and a substantial correlation was verified for the indirect influence of innovative skills. The single construct limits the research, which future research with a dimensional approach can counter. The primary advantage for manufacturers is to create cutting-edge supply chain 4.0 strategies that will boost productivity by utilizing IoT, robotics, and advanced technological aspects to compete in the market and enhance operations performance.