Digital Transformation in Companies and Human Resources Management

The last 30 years have seen an evolution in the implementation of ICT (Information and Communication Technologies) in companies. In the first phase, the main use was to support purely operational functions, such as logistics management, inventory organization, and purely administrative tasks. In the second phase, they were used to stimulate the flow of information, making a contribution in the middle management range, up to the third and last phase, which corresponds to the use of technologies as fundamental levers for the definition of strategies in favor of the top management. Therefore, new business models have been developed, and the multisided platform represents the new paradigm for setting business models. In this process of digital transformation in companies, human capital plays a fundamental role. In managing change, it is necessary not only at the team level but also as a single resource. Human resources are a key resource in digital transformation processes, but strategic alignment is necessary to guide the company toward these goals; therefore, e-leadership becomes a key element in the digitalization and innovation processes of companies. This article analyzes the current digital transformation of companies, identifying new models of human resource management and the new skills needed.