Applying Artificial Intelligence in the Supply Chain

This chapter covers the applications of artificial intelligence (AI) in supply chain management (SCM). We elaborate on the applications of seven categories of AI – namely, artificial neural networks, expert systems, machine learning, genetic algorithms, agent-based systems, fuzzy logic, and rough set theory – to supply chain management processes using the supply chain operations reference (SCOR) model which are elaborated. A framework for SCM practitioners is provided. This framework highlights the AI task context and the AI knowledge source context (the What) in the SCOR activity (the Where). The framework also includes an algorithmic description (the How).