Automation in the Era of ML and AI

No discussion of process automation can overlook the explosion of artificial intelligence [AI] into the public consciousness, now that what just a few years ago might have been referred to as machine learning [ML] input put to intelligent use for Robotic Process Automation [RPA] has come to be thought of as AI. To apply the term “artificial” to what is being produced is only truthful in the sense that the calculations and deductive reasoning are not being performed by a biological intelligence. The output itself is not artificial in the sense of being fake, any more than a calculator producing an answer to an equation would make the answer invalid. We are in the industrial age for brain laborers, and the opportunities that presents are exciting in terms of velocity for business growth and solutions for previously unresolved technical roadblocks for the same.