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Development of a Typology of Consumers of New Cars in the Context of Quality Assurance Issues

  • A. S. Klentak,
  • V. N. Kozlovsky,
  • D. S. Gordienko

摘要

Abstract

A necessary factor in ensuring the forecasting of the required product quality in the automotive market is the process of developing a typology of consumers of new cars. The tools for developing a typology of consumers of new cars is presented in detail regarding quality assurance issues.