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<p>Against the backdrop of growing regulatory and security requirements, this study examines the adoption of Business Continuity Management (BCM) software in the German energy sector. Drawing on the Technology-Organization-Environment (TOE) framework and based on a&#xa0;qualitative case study involving seven guided expert interviews, this study analyzes key factors that influence successful implementation. The findings reveal that success is shaped less by technological aspects and more by organizational and regulatory conditions. While system maturity and security features serve as important enablers, barriers such as integration issues and limited usability often diminish their impact. Internal governance structures, training concepts, and emerging legal frameworks, such as the GDPR and Germany’s IT Security Act&#xa0;2.0, play a&#xa0;particularly critical role. The study provides practice-oriented recommendations for companies, highlighting that the introduction of BCM software is primarily a&#xa0;socio-technical challenge rather than a&#xa0;purely technological one.</p>

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Implementierung von Business-Continuity-Management-Systemen im Energiesektor: Eine Fallstudie zu Barrieren und Erfolgsfaktoren

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年2月5日

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  • Osama Riaz,
  • Kristina Kusanke

摘要

Against the backdrop of growing regulatory and security requirements, this study examines the adoption of Business Continuity Management (BCM) software in the German energy sector. Drawing on the Technology-Organization-Environment (TOE) framework and based on a qualitative case study involving seven guided expert interviews, this study analyzes key factors that influence successful implementation. The findings reveal that success is shaped less by technological aspects and more by organizational and regulatory conditions. While system maturity and security features serve as important enablers, barriers such as integration issues and limited usability often diminish their impact. Internal governance structures, training concepts, and emerging legal frameworks, such as the GDPR and Germany’s IT Security Act 2.0, play a particularly critical role. The study provides practice-oriented recommendations for companies, highlighting that the introduction of BCM software is primarily a socio-technical challenge rather than a purely technological one.