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<p>The article examines the growing importance of digital inclusion as a&#xa0;prerequisite for participation in social life in an increasingly digitized world. Using the metaphor of the “digital curb-cut”—inspired by the physical curb-cuts that enable accessibility in urban spaces—it asks how companies can help remove invisible barriers that prevent equal participation in the digital sphere.</p><p>Digital barriers such as inaccessible websites, complex applications, or limited digital literacy continue to exclude many groups, especially people with disabilities, older adults, and people from socially disadvantaged backgrounds. Despite legal frameworks such as the German Accessibility Promotion Act (BFSG), implementation remains fragmented and often uninspired.</p><p>The article argues that companies play a&#xa0;key role in promoting digital inclusion—not only in terms of legal or ethical responsibility, but also as a&#xa0;source of innovation and competitive advantage. When strategically anchored, inclusive design can promote innovation, open up new markets, and achieve measurable social impact.</p><p>Digital inclusion should therefore complement sustainable and regenerative economic and business models that combine economic, social, and environmental responsibility. Achieving this requires the head (knowledge and reflection), the heart (empathy and mindset), and the hand (practical action). This is not just a&#xa0;technical task, but a&#xa0;future-proofing effort that business, politics, and society must shape together to enable digital participation for all.</p>

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Auf der Suche nach der digitalen Bordsteinabsenkung

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年12月3日

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  • Susanne Robra-Bissantz,
  • Christian Langenbach,
  • Vanessa Rosenthal

摘要

The article examines the growing importance of digital inclusion as a prerequisite for participation in social life in an increasingly digitized world. Using the metaphor of the “digital curb-cut”—inspired by the physical curb-cuts that enable accessibility in urban spaces—it asks how companies can help remove invisible barriers that prevent equal participation in the digital sphere.

Digital barriers such as inaccessible websites, complex applications, or limited digital literacy continue to exclude many groups, especially people with disabilities, older adults, and people from socially disadvantaged backgrounds. Despite legal frameworks such as the German Accessibility Promotion Act (BFSG), implementation remains fragmented and often uninspired.

The article argues that companies play a key role in promoting digital inclusion—not only in terms of legal or ethical responsibility, but also as a source of innovation and competitive advantage. When strategically anchored, inclusive design can promote innovation, open up new markets, and achieve measurable social impact.

Digital inclusion should therefore complement sustainable and regenerative economic and business models that combine economic, social, and environmental responsibility. Achieving this requires the head (knowledge and reflection), the heart (empathy and mindset), and the hand (practical action). This is not just a technical task, but a future-proofing effort that business, politics, and society must shape together to enable digital participation for all.