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<p>In the study presented, two variants of a&#xa0;smart public display with personalized passenger information for local public transport are compared, which use an RFID-enabled card and facial recognition as identification methods to an interactive personal area. Two different distances of a&#xa0;person standing nearby were also considered. The study with two groups of 30&#xa0;subjects each tests the hypotheses whether the identification procedure has an impact on technology acceptance, usability and user experience. Technology acceptance, usability and user experience were significantly better for the smart public display with identification via card. The same applies to the subscales curiosity, usefulness, accessibility and skepticism. The identification via card appears to be more suitable for the personal area of a&#xa0;smart public display.</p>

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Smart Public Displays: Einfluss von Anmeldeverfahren auf Technologieakzeptanz, Gebrauchstauglichkeit und Nutzungserlebnis

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年5月6日

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  • Franka Wehr,
  • Lukas Beckers,
  • Ludger Schmidt

摘要

In the study presented, two variants of a smart public display with personalized passenger information for local public transport are compared, which use an RFID-enabled card and facial recognition as identification methods to an interactive personal area. Two different distances of a person standing nearby were also considered. The study with two groups of 30 subjects each tests the hypotheses whether the identification procedure has an impact on technology acceptance, usability and user experience. Technology acceptance, usability and user experience were significantly better for the smart public display with identification via card. The same applies to the subscales curiosity, usefulness, accessibility and skepticism. The identification via card appears to be more suitable for the personal area of a smart public display.