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<p>New mobility services (NMS) such as car sharing, city bikes and electric scooters are becoming increasingly popular in large cities. NMS have already started to influence the way people get around in urban areas. They are also expected to have an impact on public transport operators and especially on their IT landscape. In this context, NMS are part of demand responsive public transport. In this paper, the topic is approached from an enterprise architecture (EA) perspective. Although the importance of EA management for public transport organizations is recognized, there is little research on how NMSs change the EA. The aim of our research is to contribute to this area by presenting a multi-level evaluated reference architecture for traditional supply-oriented public transport organizations that want to integrate New Mobility Services (NMS) into their business either as a demand-responsive or demand-responsive transport solution.</p>

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Integration neuer Mobilitätsdienste in klassische Verkehrsbetriebe

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年4月29日

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  • Mark-Oliver Würtz,
  • Kurt Sandkuhl

摘要

New mobility services (NMS) such as car sharing, city bikes and electric scooters are becoming increasingly popular in large cities. NMS have already started to influence the way people get around in urban areas. They are also expected to have an impact on public transport operators and especially on their IT landscape. In this context, NMS are part of demand responsive public transport. In this paper, the topic is approached from an enterprise architecture (EA) perspective. Although the importance of EA management for public transport organizations is recognized, there is little research on how NMSs change the EA. The aim of our research is to contribute to this area by presenting a multi-level evaluated reference architecture for traditional supply-oriented public transport organizations that want to integrate New Mobility Services (NMS) into their business either as a demand-responsive or demand-responsive transport solution.